COACHING AND MENTORING SKILLS FOR MANAGERS
BACKGROUND
Coaching and mentoring of employees can drive engagement, improve performance and reduce attrition in your team or organization. Unfortunately, research shows only 9% of a manager’s time is currently spent coaching, the quality of which is often mixed.
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Coaching and Mentoring will show you how to provide constructive feedback while maintaining trust, using proven approaches that incorporate emotional intelligence and strong interpersonal skills. Create a coaching culture where insight and experience are shared readily to provide the ongoing support your employees need to thrive.
FOR WHO?
This course is aimed at anyone who manages personnel or who contributes to an individual’s capability development in the workplace.
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Junior/ Senior level Managers and executives.
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Supervisors
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Departmental Heads.
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HR professionals.
ON COMPLETION OF THE PROGRAM
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Apply proven coaching and mentoring approaches to support ongoing employee development.
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Incorporate emotional intelligence and interpersonal skills into the coaching or mentoring relationship.
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Implement learning agreements and monitor participant progress while addressing any difficulties or disputes.
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Implement simple techniques to earn and maintain a trusting relationship.
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Promote a coaching and mentoring culture in your organization.
OBJECTIVES
This course will empower you with the skills, knowledge and behaviours to motivate and develop others in a constructive way. Using effective coaching techniques, you can increase individual, team, and organizational performance.
COURSE OUTLINE
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Understanding coaching.
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Characteristics of great coaching.
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Coaching and Mentoring in the Workplace.
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Core communication skills for coaching.
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Coaching and Mentoring Tools.
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Coaching and Mentoring skills for Managers
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Coaching and Mentoring Models.
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How to develop Coaching and Mentoring Skills?
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Follow-up and building accountability around deadlines.
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The power of praise.
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The added power of constructive feedback.
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Strategies for building trust.
TRAINING METHOD
Personal and group learning activities which include video presentations and role plays.